DaVinci'sGold Casino Data Protection

At DaVinci'sGold, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services at da vinci's gold online casino. By registering an account or using our platform, you acknowledge that you have read and understood our practices described in this document. We encourage you to review this policy carefully before providing us with any personal information.

Who We Are

DaVinci'sGold is operated by SSC Entertainment N.V., a company licensed under the Government of Curacao. Our platform has served players internationally since 2007, offering a wide range of casino games, bonuses, and secure payment options. When we refer to "we", "us", or "our" throughout this policy, we mean SSC Entertainment N.V. as the data controller responsible for your personal information. If you have any questions about our data practices, you can reach us at support@davincisgold.com.

Information We Collect

When you interact with DaVinci'sGold — whether through our website, the davinci'sgold app, or the davinci'sgold casino app — we may collect the following categories of personal data:

Information You Provide Directly

  • Full name, date of birth, and nationality
  • Email address, phone number, and residential address
  • Username and password created during registration
  • Payment and financial details, including card numbers and banking information
  • Identity verification documents (such as passport or driver's licence)
  • Communications you send us via email, live chat, or telephone

Information We Collect Automatically

  • IP address and device identifiers
  • Browser type, operating system, and screen resolution
  • Pages visited, time spent on site, and click behaviour
  • Session data related to your gameplay and account activity
  • Cookie data and similar tracking technologies

How We Use Your Information

At DaVinci'sGold Casino, we use the information we collect for a number of legitimate purposes. Our primary goal is to provide you with a safe, compliant, and enjoyable gaming experience. Specifically, we use your data to:

  • Create and manage your player account following your da vinci's gold casino login
  • Process deposits and withdrawals in your chosen currency (EUR, USD, GBP, AUD, ZAR, or BTC)
  • Verify your identity in line with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
  • Deliver bonuses, including any davinci'sgold bonus or davinci'sgold no deposit bonus offers you have opted into
  • Administer our COMP POINTS loyalty programme and track point accumulation
  • Provide customer support via email, live chat, and telephone
  • Detect and prevent fraud, cheating, or other prohibited activity
  • Comply with our legal obligations under applicable gambling and data protection laws
  • Send you promotional communications where you have given us consent to do so

Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

  • Contract performance — processing is necessary to deliver the services you have requested
  • Legal obligation — we are required to collect and retain certain data by law, including for AML and licensing compliance
  • Legitimate interests — we process data to protect our business, prevent fraud, and improve our services
  • Consent — where you have explicitly agreed, for example to receive marketing emails or for the use of non-essential cookies

Cookies and Tracking Technologies

Our DaVinci'sGold website uses cookies and similar technologies to enhance your browsing experience and collect usage data. We use essential cookies to ensure the site functions correctly, and analytical cookies to understand how players navigate our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of our site. For full details, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating the da vinci's gold casino platform. These may include:

  • Payment processors and financial institutions (Visa, Mastercard, Neteller, and others)
  • Identity verification and fraud prevention services
  • Game software providers such as Betsoft, Rival, SmartSoft Gaming, and Spinomenal
  • IT infrastructure and hosting providers
  • Regulatory authorities and law enforcement agencies, where legally required

All third parties we engage are required to handle your data securely and in accordance with applicable privacy laws. We do not permit them to use your personal data for their own marketing purposes.

Data Retention

We retain your personal data for as long as your account remains active, and for a minimum of five years after account closure, as required by our licensing obligations under the Government of Curacao. Financial records may be kept for longer where required by applicable tax or anti-money laundering legislation. After the applicable retention period, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. At DaVinci'sGold Casino, we are committed to honouring these rights wherever legally applicable:

  • Right of access — you may request a copy of the personal data we hold about you
  • Right to rectification — you may ask us to correct inaccurate or incomplete data
  • Right to erasure — in certain circumstances, you may request that we delete your personal data
  • Right to restrict processing — you may request that we limit how we use your data
  • Right to data portability — where applicable, you may request your data in a structured, machine-readable format
  • Right to object — you may object to processing based on our legitimate interests
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@davincisgold.com. We will respond to your request within 30 days.

Security Measures

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our security practices include SSL encryption, secure server environments, access controls, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use a strong password and keep your davinci'sgold login credentials confidential at all times.

Restricted Jurisdictions

Our services are not available to residents of certain countries, including Afghanistan, Belarus, Bulgaria, Denmark, Netherlands, Poland, Romania, Singapore, and others listed in our Terms and Conditions. If you access our platform from a restricted jurisdiction, we may close your account and void any associated balances. We collect and process location data to enforce these restrictions in compliance with our licensing obligations.

Children's Privacy

Our platform is strictly intended for adults aged 18 or over (or the legal gambling age in your jurisdiction, if higher). We do not knowingly collect personal data from minors. If we become aware that a person under the minimum age has registered an account, we will close the account and delete all associated data without delay.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our website. We encourage you to review this page periodically. Your continued use of the da vinci's gold online casino after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch. You can contact our support team at support@davincisgold.com, reach our finance department at documents@davincisgold.email, or call us on our international line at +1 718 732 0154. We are here to help and will always respond to your privacy-related enquiries with care and transparency.